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Privacy Policy

Introduction

SoundSystem Live, which is part of BackBone Broadcast and Backbone Networks Corporation, respects and is committed to protecting your privacy. This privacy policy will explain what we do with the information you provide us and the information provided to us by the website, browser extensions, and third party websites like social networking sites.

What Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also may collect personally identifiable information (including name, address, company name, phone number, etc), comments, feedback, product reviews, recommendations, and personal profile.

How We Collect Information

When you submit a form on our website, as part of the process, we collect personal information you give us such as your name, company info, and email address. Your personal information will be used for the specific reasons stated below only.

Why We Collect Information

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How We Use Information We Collect?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

We may use third party service providers to store or manage your information such as Mailchimp.com and Google.Com and “GMAIL”, which we use for newsletter mailings and customer service emails, for contacting and relaying information to you. We will never sell your personal information. 

How Do We Communicate With Site Users?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. You are allowed to opt-out of all non-necessary communications as applicable to national laws and regulations at any point.
Should you have any questions about how your data is processed or used, please contact support@backbonebroadcast.com or contact BackBone Networks Corporation Care Of R. Cerny 290 Turnpike Rd. #5-321 Westborough, Massachusetts 01581 United States

Cookies

Our website uses cookies. Cookies are small pieces of data stored on your browser. These pieces of data are generally stored and keep track of user settings, preferences, and actions taken on our website. We use cookies in order to analyze website traffic and website performance, for security and fraud detection, and API protection. For a list of standard cookies used on our website, take a look at the table below.

Cookie Name
Purpose
Cookie Type
Duration
XSRF-TOKEN
Cookie for fraud detection of calls
Essential
Session
hs
Security Cookie for Hive (legacy)
Essential
Session
svSession
Session cookie for identification
Essential
6 months
SSR-caching
Performance cookie for rendering
Essential
24 hours
TS*
Cookies for attack detection
Essential
Session
bSession
Used for system effectiveness measurement
Essential
24 hours
fedops.logger.sessionId
Tracking session errors and issues (resilience)
Essential
12 months
_wixAB3|*
Cookie for site experiments
Essential
6 months
server-session-bind
Cookie for API protection
Essential
Session
client-session-bind
Cookie for API protection
Essential
Session

How Do Site Visitors Withdraw Consent?

If you don’t want us to process your data anymore, please contact us at support@backbonebroadcast.com or send us mail to: Backbone Networks Corporation 290 Turnpike Rd. #5-321 Westborough, Massachusetts 01581 United States

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions About Your Contact Info

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@backbonebroadcast.com or send us mail to: Backbone Networks Corporation 290 Turnpike Rd. #5-321 Westborough, Massachusetts 01581 United States

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